We spent last weekend in Charlottesville, Virginia. The trip was scheduled around the accepted student open house on Monday and we didn’t even think about the fact that Sunday was Easter. I know, I know! Our son was very preoccupied with his UVA friends and Andrew and I had a lot of time to ourselves. […]
Social Media Monitoring Tools: How to Sell them to People who are in the Biz.
I think a lot about social media monitoring and the value that monitoring brings to daily business activity and short-term and long-term strategy and planning. I’ll get to some of those benefits a bit later but first, I want to talk about the sales and buying process for social media monitoring tools. Mostly, it stinks. […]
Spin Sucks, the book.
I read for business. I mean, I read a lot for business. Like you, I have an incredible need to stay up on (dare I say stay ahead of) what’s going on in the digital world. I consider myself pretty darn knowledgeable. And yet, I learn something new every day. I received an advance copy […]
Pharma Case Study – Creative Social Research
We’re always looking for new ways to use social media monitoring data to help our clients and be smarter. We set about to identify the true online discussions taking place around a genetic disorder and the client’s drug to help inform strategies and to gain intelligence on the upcoming competitive market. In the meantime, we […]
Consumer Electronics
What is more fun than a big social media monitoring challenge? Nothing, I say! So when the Social Studies Group was hired to figure out consumer preferences for a consumer electronics product’s user interface features, we got creative. We used Brandwatch for some fancy footwork and they published a case study about it today. I’d […]
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