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Our Best Advice When Choosing a Social Media Listening Tool

November 24, 2019 By Wendy Scherer Leave a Comment

When choosing a tool, know that every system has its advantages. All take time to learn well. All take time to maintain. Some visualize better, some learn better, some report prettier. There’s no tool that takes away the need for critical thinking.

Filed Under: Field Notes, Social Listening

Need to get a quick read on a topic!?

December 31, 2018 By Wendy Scherer Leave a Comment

So let’s say you want to get a fast read on a topic, for instance cryptocurrency. We all know there is a huge amount to learn and read on every topic (and subtopic and sub-subtopic) … and that no one will be an expert in a day. But what if you could quickly see the […]

Filed Under: Field Notes, Social Listening

Reach Moms Through Storytelling And Podcasts

May 12, 2015 By Wendy Scherer Leave a Comment

Originally published at MediaPost; written by Holly Pavlika – research & contribution by Wendy Scherer. [charts from Social Studies research inserted in this post.] If social media is powered by storytelling and great stories are what lead people to sharing, then no wonder podcasts are growing in popularity. I’m listening to Serial, a very popular podcast, […]

Filed Under: Segmentation, Social Listening, Trending

It’s all about that base, ’bout that base.

October 28, 2014 By Wendy Scherer Leave a Comment

If you’ve ever heard me speak about social media research (or any research, for that matter), you’ve heard me drone on about the importance of having clean data to analyze. Why, you ask? Because you cannot get clean, smart insights from dirty data. You need a good base of data to start. Otherwise, you’ll be analyzing […]

Filed Under: Social Listening

Word-of-Mouth Finds New Life on the Internet – Tell your friends!

October 26, 2014 By Wendy Scherer Leave a Comment

So, I wrote this in 2004. Yes, folks, 10 years ago. I could not stop giggling and had to share. Do you remember that old Breck shampoo commercial? The one where Heather Locklear urged everyone to tell two friends about how great the product is and then those two friends would tell two friends and […]

Filed Under: Social Listening

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